Returns/Refunds

*** Sealed 45kg Clothing Bales**

Please be 100% sure before making the purchase as we do not allow any refunds or exchanges with the sealed clothing bales as we receive the bales sealed and resell them sealed. 

We do however offer the following should our team ship the wrong bale to a customer: 

1. Pick And Choose Clothing to arrange EPX couriers to collect the wrong clothing bale at our expense. 

2. Pick And Choose Clothing to send the corrected clothing bale to the customer at our expense. 

***HANDPICK SACKS*** 

As we promise to deliver items in good condition with the handpick sacks, our team can make a mistake and should that be the case where you receive a damaged item the following process will take place:

1. Customer to send pictures of each damaged item and WHATSAPP it to 076 068 7818

2. Pick & Choose shall have 24 hours to respond with the following solutions:

2.1 Pick & Choose will replenish the broken items and EPX couriers will collect the damaged items from the customer. 

2.2 Pick & Choose will refund the customer the total value amount of the broken items and book a courier collection to collect the damaged items.